My fascination with how to use Twitter to grow my business continues to grow, as do the new uses I find for my business. In case you missed my last post on Twitter, click here.

6 TWITTER USES

Many large businesses – such as H&R Block, Southwest Airlines, Whole Foods – are using Twitter to listen to their customers. Small business owners are using Twitter, too. According to Newsweek Business, here are 6 twitter successes:

1. @pistachio claims that “In a year’s time she has made the transition from homebound mom to international consultant. ‘All my work now comes from people I know through Twitter. All of it,’ she reports. (She) is followed by more than 5,000 people.’”
2. @deskaway uses Twitter to “send out product announcements, coupon codes, help trial users, share articles on productivity etc.”
3. @geordieromer uses Twitter to “make connections and to share my insight about my local real estate market.”
4. According to one user, “Twitter has been a tremendously valuable tool whether for everything from being contacted by journalists for interviews to crowdsourcing certain problems to attracting new consulting business.”
5. @DellOutlet claims to be the “first Twitter-based direct sales account.” “Revenue is not key,” says Dell spokesman Richard Binhammer. “What we want most is conversational engagement … Twitter is perhaps the most intimate social media tool yet developed.”
6. @ComcastCares has “posted nearly 13,000 public and private ‘Tweets,’ all directed at solving customer problems, since May.”

Source: Getting Intimate (with Customers) on Twitter – Newsweek Business – Sept 6, 2008 – http://tinyurl.com/twitterarticle1

Warmest regards,

Phil Johncock – Follow me at http://twitter.com/PhilJohncock

Tags: Business, GuideToHomeBasedBusiness.com/blog, Phil Johncock, Social Media